🌍 Global Presence | 🇮🇳 Mysore | 🇦🇪 UAE

Building Enterprise Automation
That Actually Works

Born from enterprise challenges. Backed by proven leadership. Trusted by 200+ implementations across the globe.

Our Story

From solving real enterprise problems to becoming a trusted automation partner

Mitrak.ai was born from a simple observation: enterprise automation was broken. Companies were promised "end-to-end automation" but received tools that broke in production, required armies of developers, and never quite delivered on the vision.

Founded by a team of veteran software entrepreneurs, IAS officers, and high-profile CEOs who had experienced these challenges firsthand, we set out to build something different — automation that respects enterprise reality.

Our heritage spans three brands that solved different pieces of the automation puzzle: Mindful Automations pioneered local-first RPA, M-Bots perfected ERP execution stability, and Mitrak.ai demonstrated intelligent orchestration at scale.

Today, as Mitrak.ai, we've unified these innovations into a complete 360° automation platform — combining robotic execution, document intelligence, data validation, and workflow orchestration — all while maintaining our core principle: your data never leaves your premises.

With 200+ successful implementations delivered, we've proven that enterprise automation can be fast, reliable, and actually work in the real world.

Our Heritage

Three brands, one mission: Making enterprise automation reliable

2018

Mindful Automations

Pioneered local-first RPA for enterprises with strict security requirements. Proved that automation could work without cloud dependencies.

2020

M-Bots

Perfected SAP and ERP automation with human-style screen interaction. Achieved 99.7%+ accuracy in production environments.

2024

Mitrak.ai

Unified platform combining execution, intelligence, and orchestration. Complete 360° automation for modern enterprises.

Global Presence

Strategic locations enabling us to serve enterprises worldwide

🇮🇳

Headquarters

Mysore, Karnataka, India

  • R&D and Innovation Center
  • Product Development Hub
  • Customer Success Team
  • Technical Support Operations
  • Strategic location with access to top tech talent
  • Cost-effective operations enabling competitive pricing
  • Heritage city with modern infrastructure
🇦🇪

Middle East Operations

United Arab Emirates

  • Regional business development
  • Middle East client servicing
  • Strategic partnerships
  • GCC market expertise
  • Gateway to Middle East and African markets
  • Local compliance and regulatory knowledge
  • Time zone advantage for global coverage

Why Mysore? Strategic Advantages

🎓

Top Talent Pool

Access to premier engineering talent from leading institutions. Strong technical education ecosystem.

💰

Cost Efficiency

Operational excellence with 40% lower costs compared to metro cities, enabling competitive pricing.

🏢

Quality Infrastructure

Modern facilities with stable power, connectivity, and professional workspace environment.

🌆

Heritage & Modernity

Cultural heritage city with contemporary business ecosystem and excellent quality of life.

🚀

Growing Tech Hub

Emerging as a preferred destination for IT companies seeking quality over metro city chaos.

🤝

Employee Retention

Lower attrition rates ensuring continuity and deep expertise in client engagements.

Leadership Excellence

Guided by proven leaders who understand both technology and enterprise operations

Distinguished Leadership Team

Our leadership combines decades of experience across government service, enterprise software, financial operations, and strategic consulting. This unique blend ensures we understand not just technology, but the operational, compliance, and business realities that enterprises face.

MA
Founder & CEO

Manzoor Ahmed

Chief Executive Officer

Serial Entrepreneur | 10+ Years Software Industry

Innovator by passion with proven track record in building scalable software solutions. Previously founded Foodie (F&B POS) and served as CTO of Kitchens@. Pioneer in AI-integrated camera software.

NS
Founder & CMO

Narayan Srinivas

Chief Marketing Officer

25+ Years Marketing | Organization Scaling Expert

Seasoned marketing expert with quarter-century experience in scaling organizations. Director at Beijing Bites Group and founder of Genlabs Healthcare.

AA
Founder & CFO

Aruj Ali

Chief Financial Officer

Chartered Accountant | 5+ Years Finance | KPMG Background

Chartered Accountant with MNC exposure blending global practices with technology. Partner at Professional Services Firm with deep expertise in financial operations.

R
Investor & Director

Ramesh

Strategic Advisor

40 Years Global Business | 15+ Years C-Level

Four decades of global business expertise with extensive C-level experience. Mentors businesses and invests in technology and biotech. Recognized speaker and awarded contributor.

SH
Director & Advisor

Shaqir Haq

Strategic Advisor

3rd Generation Entrepreneur | CEO NKP Empire Ventures

Excels in hospitality and strategic planning. Visionary building global food company. Mentors startups with deep operational expertise.

RR
Director & Strategic Advisor

R. Ramaseshan

IAS (Karnataka Cadre, 1982–2008) · Former MD & CEO, NCDEX

Multi-faceted career spanning 40+ years across senior government roles, financial markets leadership, and corporate governance. Expertise in public finance, tax reforms, equity & commodity derivative markets, agricultural market modernization, and deployment of electronic platforms for spot agricultural markets across India.

B.E. Electronics — REC Bhopal (University Topper) MBA Finance — FMS, University of Delhi FICMA — Fellow, ICMAI

Career Highlights

2014 – Present

Vice Chairman, Rashtriya e Market Services Pvt. Ltd.

SPV by Government of Karnataka for transparency in agricultural markets. Guides strategy formulation and implementation against agricultural marketing policy.

2008 – 2013

Managing Director & CEO, NCDEX

Led India's leading agri commodity exchange. Pioneered integration of commodity spot and futures markets to create a single national market for agricultural commodities.

2006 – 2008

Chief Electoral Officer, Karnataka

Completed delimitation of constituencies within a record 3 weeks. Introduced concurrent technology for managing electoral rolls — adopted nationally by the Election Commission.

2003 – 2006

MD, Karnataka State Beverages Corp. & Secretary (Finance), Govt. of Karnataka

First MD of the corporation. Restructured taxes, curbed unaccounted sales, and grew tax revenues by over 5× in 33 months. Designed IT infrastructure for statewide operations.

2001 – 2002

Secretary (Budget), Government of Karnataka

State budget preparation, market borrowings and cash management. Piloted one of India's first fiscal responsibility legislations. Led computerisation of treasury transactions.

1998 – 2001

Director (Finance), Karnataka Power Corporation & Chairman, KPC Bidadi Power Corp.

Managed project financing, financial modelling, risk management, tariff fixation. Chaired a joint venture with Unocal Corporation, USA — one of the first JV initiatives in India's power sector.

1996 – 1998

Regional Head, National Stock Exchange, New Delhi

Managed all NSE activities for North India during a transformative period for Indian capital markets — transparency reforms, global standards adoption.

1992 – 1996

Deputy Secretary & Director, Ministry of IT, Govt. of India

Evaluated FDI in electronics & software. Managed an Indo-European software training project funded by the European Commission with Price Waterhouse as consultants.

Board Positions

Chairman, Jana Small Finance Bank Ltd.

Independent Director, currently Chairman of the Board

Active

Director, Mindful Automations Pvt. Ltd.

Mitrak.ai — automation solutions for MSMEs

Active

Nominee Director, Rashtriya e Market Services Pvt. Ltd.

Government of Karnataka SPV for agricultural market transparency

Active

Director, IRMA iSeed Foundation

Section 8 company by Institute of Rural Management, Anand — funding social enterprises through CSR

Active

Vice Chairman & Trustee, Sri Kanchi Sankara Health & Education Foundation

Super speciality eye hospital in Guwahati, Assam

Active

Public Interest Director & Chairman, National Commodity Clearing Ltd.

2018 – 2024

Past

Independent Director & Chairman, Bangalore Stock Exchange

SEBI Nominated Director, later elected Chairman (2004 – 2008)

Past

Director, Agriculture Skill Council of India

Section 25 company for skills in agricultural sector (2013 – 2019)

Past

Academic & Advisory Positions

🎓

Visiting Faculty (Finance)

Institute of Rural Management, Anand — teaches Financial Markets & Securities and Financial & Commodity Derivatives

📋

Board of Studies Member

School of Cooperative Banking & Finance, Tribhuvan Sahkari University, Anand

🌾

Consultant, World Bank Project

Assam Agribusiness & Rural Transformation Project — drafted new agricultural marketing legislation for the state

R&D Excellence

Continuous innovation driven by real enterprise challenges

Innovation That Matters

Our R&D isn't about chasing trends — it's about solving real problems that enterprises face every day. We invest heavily in research, but only to build capabilities that deliver measurable business value.

Current Research Focus

  • Advanced OCR for complex Indian documents (GST invoices, regional language invoices)
  • Predictive exception handling using ML patterns from 200+ implementations
  • Cross-system reconciliation algorithms for multi-ERP environments
  • Intelligent scheduling optimization for process dependencies
  • Enhanced SAP screen recognition for version-agnostic automation

Innovation Principles

  • Solve real problems, not hypothetical ones
  • Test in production conditions, not controlled labs
  • Measure success by business outcomes, not technical metrics
  • Build for reliability first, innovation second
  • Keep complexity hidden from users

Technology Investments

  • Computer vision for screen element recognition
  • Natural language processing for document understanding
  • Rule engines for business logic validation
  • Encryption and security frameworks
  • Workflow orchestration systems

Why Our R&D Works

  • Direct feedback loop from 200+ implementations
  • Leadership with hands-on enterprise experience
  • Focus on stability over novelty
  • Investment in foundational capabilities
  • Commitment to backward compatibility

Our Values

Principles that guide every decision we make

🎯

Execution Over Hype

We measure success by automation that runs daily in production, not by impressive demos.

🔒

Security First

Your data sovereignty is non-negotiable. Local-first architecture by design, not as an option.

🤝

Partnership Mindset

Your success is our success. We showcase first, charge later. No risk to you.

⚡

Speed Without Shortcuts

7-14 day deployments without compromising quality. Fast because we know what works.

🎓

Continuous Learning

Every implementation teaches us. Knowledge from 200+ cases benefits every new client.

💎

Quality Obsession

99.7%+ accuracy isn't luck. It's the result of obsessive attention to detail.

🌍

Global Standards

Indian operations, global quality. Serving enterprises worldwide with consistency.

🚀

Impact Focus

Technology is a means, not the end. We exist to make COOs and CFOs successful.

200+ Implementations Delivered
99.7% Average Accuracy
7-14 Days to Go-Live
95% Cost Reduction

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